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FAQs
Frequently Asked Questions
How do I choose the right size for my Italian Greyhound, Whippet or Greyhound?
Every product page has a Size Guide showing exact garment measurements and the sighthound size it's made for. For a full breakdown and measuring tips, visit our dedicated size guide page.
Does Snootly clothing fit other breeds?
Yes! While our pieces are designed around Italian Greyhounds, Whippets, and Greyhounds, they beautifully suit other breeds with similar deep-chested, fine-boned, or lean body types.
Our clothing is a popular choice for:
• Other Sighthounds & Mixes: Lurchers, Salukis, Borzois, Galgos, Silken Windhounds, and sighthound mixes.
• Primitive & Lean Breeds: Podencos, Pharaoh Hounds, Ibizan Hounds, Cirnechi dell'Etna, and Basenjis.
• Fine-Boned Toy & Terrier Breeds: Miniature Pinschers, Prague Ratters, and Manchester Terriers, which share a similar sleek silhouette to Italian Greyhounds.
• Hairless Breeds: Chinese Cresteds, Xoloitzcuintles (toy and miniature), and Peruvian Inca Orchids, whose owners love our soft fabrics for keeping delicate skin warm and protected.
The absolute key to a perfect fit is measurements, not breed alone. Grab a soft tape measure and check your dog's neck, chest, and back length against the specific Size Guide on the product page. For instance, a Chinese Crested or Miniature Pinscher often suits our Italian Greyhound sizes, while a Galgo typically fits our Whippet or Greyhound range. How to measure your hound →
When do you ship my order?
If an item is in stock, we aim to ship your order the same or next business day, once we have received payment.
I haven't received my order yet, what can I do?
Check the email notifying you that your order is on the way for your tracking number. You can use this tracking number and link for the most up to date delivery status.
Need more help? You can email us at contact@snootly.com.au and we'll respond as soon as we can.
If I'm not happy with my purchase, can I return it?
Yes, if you are not completely satisfied with your purchase, you can return it to us for a full refund or exchange within 30 days.
To be eligible for a return or exchange, your item must meet all of the following:
- Returned within 30 days of delivery
- Unworn and unwashed
- Free from dog fur, dander, and odours
- All original tags still attached
How do I return an item to you?
Simply visit our returns portal and follow the prompts — you'll need your order number and the email address used at checkout. Once your return is approved, you'll receive instructions on next steps and, if you added returns cover at checkout, a prepaid label to send your item back to us.
